This book is about engaging with capable people so that they will choose to participate to the full extent of their ability to deliver something that is mutually important to both them and the organisation. They will do this for managers and leaders who create and maintain an environment that enables this to happen.
It is predominately for people managing others either as a line manager, a team leader or a project manager. HR and L&D people may find that it is a useful book to work through with line managers to help develop the manager’s abilities in leading people. My intention is to give you an informative read and practical methods that you can experiment with and make your own – all derived from my own experience, delivering leadership workshops and coaching leaders.
This book has three parts
Part I ‘Mindsets That Engender Trust and Openness’ is about developing a mindset that allows the application of the skills and tools to be authentic and enable the results you wish for. It will help you to develop an intention that engenders trust and openness which helps to increase the commitment of others.
Part II ‘Capabilities for Connecting with People’ contains various skills, which require practice so that you find your own style and become competent in them. Practice and application get results through building on what you are capable of and give you the best chance to enhance your current skills.
Part III ‘Applications to Engage People’ contains various pragmatic and effective tools and techniques, which when coupled with Parts I and II, give you the ability to deliver a step change in participation, engagement and outcomes.
Parts I, II and III together enable you and the people you work with to feel proud about, and satisfied by, the work that they, and you, do and the results achieved.
Overall, the book seeks to develop an engaging and participative style of managing people, which brings out the best in them and where they appreciate your trust in them. The outcome of this is that everyone can now focus more energy on the work so performance naturally improves. Everyone benefits – they do, you do and the organisation does.
Using this book
When you think “How do I …”, go to the contents pages and find the chapter(s) which will help you. The chapters vary in length depending on the amount of pertinent information required and they all include exercises/ templates to help you become competent in the topic.
It may help to have a partner on this journey with you, as you need you to practice, reflect on what went well and what you need to do differently next time. If there are two or three of you experimenting with this material, then you can learn from each other as well as give each other encouragement and support.
The book ‘Make It Stick’ says that enduring learning comes from struggling to apply knowledge to your own real applications and persevering until you can do so. In this book I hope to have given you enough information and structure to do that, so enjoy the journey and the results.